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UTE for Federal Government Employees

GSA Schedule 70

Mind Design Systems' products and services are available on GSA Schedule 70 contract number GS-35F-0907R.

Software License

The current version (release 2) of the Usability Testing Environment (UTE) was developed under contract with the General Services Administration (GSA) in partnership with several other Federal agencies. Authenticated employees of Federal agencies working on Federal projects are entitled to download, install, activate, and use the current version free. Refer to the Federal Employee Download Instruction page for more details.

Maintenance and Support

We highly recommend that each UTE user also purchase the UTE Maintenance and Support Plan. This annual plan provides free updates, upgrades, telephone support, and email support for UTE, the Usability Testing Environment. Federal employees may purchase the UTE Maintenance and Support Plan for the Federal GSA Schedule 70 price of $478.56 per user per year.

Since future versions (after release 2) of UTE are not being developed under Federal contract, subscription to the UTE Maintenance and Support Plan is critical for current Federal users of UTE. Those with current Maintenance and Support Plans will be entitled to all new releases at no additional charge. Those without a current Maintenance and Support Plan subscription must purchase UTE at the full list price of $2,999.

The UTE Maintenance and Support Plan must be purchased within 30 days of activating UTE in order to avoid a reinstatement charge which is 80% of the retail price of UTE.

Consulting and Training

Expert on- or off-site consulting and training is also available on UTE, usability testing, and other usability topics. Please contact us by phone at 801-782-5544 or email CustomerService@mindd.com for details.

Other Pricing

Minor software updates for those not covered by a current Maintenance and Support Plan are available for $375. Update purchases do not renew the Maintenance and Support Plan.

Major software upgrades for those not covered by a current Maintenance and Support Plan are available for $750. Upgrade purchases do not renew the Maintenance and Support Plan.

Telephone and email support for those not covered by a current Maintenance and Support Plan is available for $150 per hour with a 15 minute minimum charge.

License rehosting, which is the transfer of a registered UTE license from one computer to another or reactivation of a license on a given computer, is available to those not covered by a current Maintenance and Support Plan for $250 per incident.

Pricing Summary

UTE Federal Pricing
Product Price
UTE Version 2 Federal Employee User License $0
UTE Maintenance and Support Plan - Federal Agency - GSA Schedule Price $478.56
UTE Minor software updates (if not covered by the UTE Maintenance and Support Plan) $375
UTE Major software upgrades (if not covered by the UTE Maintenance and Support Plan) $750
UTE Telelphone and email support (per hour, 1/4 hour minimum) (if not covered by the UTE Maintenance and Support Plan) $150
UTE License Rehosting (if not covered by the UTE Maintenance and Support Plan) $250




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